TRCare Terms Of Services
Welcome and thank you for visiting our website and reviewing our Terms of Service (“Terms”).The following Terms constitute a legally binding agreement that governs the relationship between TRCare, Inc. ("TRCare"), located at 1060 East Meadow Circle
Palo Alto, CA 94303 and our users in connection with the use of the website located at www.MyTRCare.com, any mobile app(s), and any other websites that TRCare owns or operates and to which these Terms are linked (the "Site"). The functionality, features, and provision of certain services to you via the Site are referenced in these Terms as “Service” or “Services.” TRCare makes the Site and Services, including all information, documents, catalogs, communications, files, text, graphics, exercises and multimedia (collectively, the “Materials”) available for your use, subject to these Terms.
NO MEDICAL ADVICE. TRCare does not give medical advice. We provide Materials through the Service for general informational and educational purposes only, and these are not intended or implied to serve as medical or therapeutic advice, diagnosis or treatment. You should not use this information to diagnose or treat any health issues, illnesses or diseases. The Site is not providing any medical or professional advice. If you have or suspect you have a health or medical problem, you should consult with your doctor or other healthcare professional. The information in your TRCare account may not always be accurate, complete, or up-to-date and should be used for informational purposes only. You assume full risk and responsibility for the use of information you obtain from or through the Service. In addition, we do not recommend or endorse any provider of health care or health-related products, items, or services.
1. ACCEPTANCE OF TERMS
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU HEREBY AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SERVICE. We reserve the right to change these Terms at any time, without any prior notice to you or any Site visitor. Any updates to the Terms will apply to you prospectively, so you should check back each time you return to the Site for any updates.
2. USE OF THE SERVICE
While you can browse the Site without creating an account, certain Services may only be used if you have created an account profile. In creating an account, you must provide us with accurate and complete registration information.
A. USER ACCOUNTS; REGISTRATION. Any and all users of the Service, whether they are registered account holders or not, are considered "users" of the Service for purposes of these Terms. Once an individual registers for the Service and creates an account through the Service ("Account"), the user is then considered a "member." Please see the discussion below as to restrictions on who may create an Account and otherwise access Services. In addition, you must be in good standing and not an individual that has been previously barred from receiving TRCare's Services under the laws of the United States or other applicable jurisdiction. Individuals under the age of majority may become "users" of the Services but only under the circumstances described in these Terms and in the incorporated Privacy Notice.
B. AFFIRMATIVE REPRESENTATIONS REGARDING YOUR USE OF THE SERVICE. When you use the Service, you represent that (i) you will furnish factual, correct, current and complete information with regard to yourself as may be requested by the data registration process, (ii) you will maintain and promptly update your registration and profile information in an effort to maintain its accuracy and completeness at all times, and (iii) your use of the Service and your use of services available on the Service do not violate any applicable law or regulation. If you knowingly provide any false, untrue, inaccurate or incomplete information, or if you fail to update your Account information, TRCare will have the right to suspend or terminate your Account and your right to use the Service.
C. USER NAME, PASSWORD AND SECURITY. After providing the requested registration data, you are responsible for maintaining the secrecy and confidentiality of your password and for all activities that occur on or within your Account. You are responsible for notifying TRCare immediately if you notice any unauthorized access or use of your Account or password or any other breach of security. TRCare shall not be held liable for any loss and/or damage arising from any unauthorized access or use of your Account due to your failure to comply with the terms of these Terms. We reserve the right at any time and for any reason to change your username in our sole and absolute discretion upon reasonable prior notice to you.
3. PRIVACY NOTICE
In connection with your use of the Service, please review our Privacy Notice, located at www.TRCare.net/privacy to understand how we use information we collect from you when you access, visit or use the Service. The Privacy Notice is part of and is governed by these Terms and by agreeing to these Terms, you agree to be bound by the terms of the Privacy Notice and agree that we may use information collected from you in accordance with its terms.
You agree not to make use of the Service for the purpose of:
a) uploading, posting, emailing, transmitting, or otherwise making available any content that may be deemed unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or invasive of another's privacy or which is hateful, and/or racially, ethnically, or otherwise objectionable;
b) causing harm to minors in any manner whatsoever;
c) impersonating any individual or entity, including, but not limited to, any TRCare officials, forum leaders, support team members, or hosts or falsely stating or otherwise misrepresenting any affiliation with an individual or entity;
d) uploading, posting, emailing, transmitting or otherwise offering any content that you personally do not have the right to offer pursuant to any applicable law, or by reason of any contractual or fiduciary relationship with one or more third parties;
e) uploading, posting, emailing, transmitting or otherwise offering any such content that may infringe upon any patent, copyright, trademark, or any other proprietary or intellectual rights of any other party;
f) uploading, posting, emailing, transmitting, or otherwise offering any unsolicited or unauthorized advertising, promotional flyers, "junk mail," "spam," or any other form of solicitation, except in any such areas that may have been designated for this purpose;
g) uploading, posting, emailing, transmitting, or otherwise offering any source that may contain a software virus or other computer code, any files and/or programs which have been designed to interfere, destroy and/or limit the operation of any computer software, hardware, or telecommunication equipment;
h) disrupting the normal flow of communication, or otherwise acting in any manner that would negatively affect other users' ability to participate in any real time interactions;
i) interfering with or disrupting any of our Services, servers and/or networks that may be connected or related to the Site, including, but not limited to, the use of any device software and/or routine to bypass the robot exclusion headers;
j) intentionally or unintentionally violating any local, state, federal, national or international law, including, but not limited to, rules, guidelines, and/or regulations decreed by the U.S. Securities and Exchange Commission, in addition to any rules of any nation or other securities exchange, that would include without limitation, the New York Stock Exchange, the American Stock Exchange, or the NASDAQ, and any regulations having the force of law;
k) providing informational support or resources, concealing and/or disguising the character, location, and or source to any organization delegated by the United States government as a "foreign terrorist organization" in accordance to Section 219 of the Immigration Nationality Act;
l) "stalking" or with the intent to otherwise harass another individual; and/or
m) collecting or storing of any personal data relating to any other member or user in connection with the prohibited conduct and/or activities which have been set forth in the aforementioned paragraphs.
5. OUR RIGHT TO MANAGE THE SERVICE; USER MISCONDUCT
A. OUR RIGHT TO MANAGE THE SERVICE. We reserve the right, but do not undertake the obligation to: (i) monitor or review the Service for violations of these Terms and for compliance with our policies; (ii) report to law enforcement authorities and/or take legal action against anyone who violates these Terms; (iii) refuse, restrict access to or the availability of, or remove, delete, edit or disable (to the extent technologically feasible) any content or functionality on the Service or any portion of the content or functionality on the Service; (iv) manage the Service in a manner designed to protect our and third parties' rights and property or to facilitate the proper functioning of the Service; (v) screen our users or members, or attempt to verify the statements of our users or members, and/or (vi) monitor disputes between you and other users or to terminate or block you and other users for violating these Terms.
B. INTERACTIONS WITH OTHER USERS. You are solely responsible for your interactions with other users of the Service. Please note that there are risks that may arise when dealing with strangers, including persons who may be acting under false pretenses. Please choose carefully the information you post on the Service and that you give to other users of the Service. You are discouraged from publicly posting your telephone number or street address on the Service. Information posted to the Service by other users of the Service may be offensive, harmful or inaccurate, and in some cases may be mislabeled or deceptively labeled. You assume all risks associated with dealing with other users with whom you come in contact through the Service. Opinions and other statements included in User Content (as defined in Section 7 below) do not represent the opinions or statements of TRCare and the posting of User Content on the Service does not constitute TRCare's support or endorsement of any opinions or statements expressed in the applicable Contribution.
C. OUR RIGHT TO TERMINATE USERS. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION, AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICE TO ANY PERSON FOR ANY REASON OR FOR NO REASON AT ALL, IN WHOLE OR IN PART, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THESE TERMS OF SERVICE, OR OF ANY APPLICABLE LAW OR REGULATION.
6. EXPORT CONTROLS
You are responsible for complying with United States export controls in connection with your use of the Service and for any violation of these controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a "terrorist supporting" country; or (b) on any of the U.S. government lists of restricted end users.
7. CONTENT YOU PROVIDE THROUGH THE SERVICE
As a member of the Service, you may be able to upload, submit, store, send or receive content ("User Content"). You are entirely responsible for the content of, and any harm resulting from, any User Content that you post on or through the Service. You retain ownership of any intellectual property rights that you hold in the User Content. In short, what belongs to you remains yours. However, when you upload, submit, store, send or receive content to or through the Service you hereby grant TRCare the following non-exclusive, worldwide, fully paid, royalty-free, perpetual, irrevocable licenses:
a) With respect to any User Content submitted or made available for inclusion on areas of the Service that are not publicly accessible, a continuous, binding license to permit us to use, distribute, reproduce, modify, adapt, publicly perform and/or publicly display the applicable Content on the Service, for the purpose of providing and promoting the specific feature of the Service where you posted the applicable User Content and/or made it available for viewing.
b) With respect to any User Content submitted or made available for inclusion on the publicly accessible areas of the Service, a continuous, binding and completely sub-licensable license to permit us (and our sublicensees) to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and/or publicly display the applicable User Content, whether in whole or in part, and to incorporate the applicable User Content into other works in any arrangement or medium currently used or later developed.
Those areas which may be deemed "publicly accessible" areas of the Service are those areas which are meant to be available to the general public, and which would include message boards and groups that are openly available to both visitors and members. Areas on the Service which are not open to the public, would include our mail system and instant messaging within the Service.
Notwithstanding the foregoing, any Materials that we provide to you through the Service (whether in the form of text, photos, videos or otherwise) or any User Content that we permit you to create using the interactive software tools available as part of the Service (e.g., the creation of an avatar or other digital personality), whether or not you submit or make the content you creates available for inclusion on the Service, in whole or in part, shall, as between you and us, be and at all times remain solely owned by and be the property of TRCare.
8. FEEDBACK REGARDING THE SERVICE
The Service may include an area for our users and members to contribute feedback regarding the Service. When you submit ideas, documents, suggestions and/or proposals ("Feedback") through the Service, you acknowledge and agree that:
a) your Feedback does not contain any type of confidential or proprietary information;
b) TRCare shall not be liable or under any obligation to ensure or maintain confidentiality, expressed or implied, related to any Feedback;
c) TRCare shall be entitled to make use of and/or disclose any Feedback in any manner as it may see fit;
d) your Feedback shall automatically become the sole property of TRCare; and
e) TRCare is under no obligation to either compensate or provide any form of reimbursement in any manner or nature in connection with your submission of any Feedback.
You hereby agree, at your expense, to indemnify, defend and hold harmless, TRCare, its officers, directors, investors, members, managers, partners, affiliates, employees, agents, service providers and other contractors from and against any loss, cost, damages, liability and/or expense, including reasonable attorney fees, arising out of or relating to third party claims, actions or allegations brought against TRCare based on any User Content you submit, post, modify, transmit or otherwise make available through the Service, your use of the Service or your connection with Service, your violations of the Terms of Service and/or your violation of any rights of another person. You will not be required to indemnify and hold TRCare harmless from and against any claims, liabilities, damages, losses, or expenses resulting from TRCare's own negligent conduct.
10. CANCELLATION AND TERMINATION
As a member of the Service, you may cancel or terminate your Account and/or access to the Service at any time, by submitting a cancellation or termination request to: firstname.lastname@example.org.
11. LINKS TO THIRD PARTY SITES
The Service may contain links to websites operated by third parties ("Third Party Sites"). You may be able to share User Content or other information with Third Party Sites through links on the Service; however, we do not own or operate the Third Party Sites, and we have not reviewed, and cannot review, all of the material, including goods or services, made available through Third Party Sites. The availability of these links on the Service does not represent, warrant or imply that we endorse any Third Party Sites or any materials, opinions, goods or services available on them. Third party materials accessed through or used by means of the Third Party Sites may also be protected by copyright and other intellectual property laws. THESE TERMS DO NOT APPLY TO THIRD PARTY SITES. BEFORE VISITING A THIRD PARTY SITE THROUGH LINKS OR OTHER MEANS PROVIDED ON OR THROUGH THE SERVICE, YOU SHOULD REVIEW THE THIRD PARTY SITE'S TERMS AND CONDITIONS AND PRIVACY NOTICE, AND INFORM YOURSELF OF THE REGULATIONS, POLICIES AND PRACTICES OF THESE THIRD PARTY SITES.
12. TRCARE'S PROPRIETARY RIGHTS
The Service contains proprietary and confidential Materials that are protected by applicable intellectual property rights and other laws. Therefore, except as expressly permitted by applicable law or as authorized by TRCare or an applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any Materials that are based on the Service, in whole or part. TRCare grants you a personal, non-transferable and non-exclusive right and/or license to make use of the object code for the Service on a single computer, smartphone, tablet or similar mobile device, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any rights in the Materials or the Service. Furthermore, you agree not to alter or change the Materials in any manner, nature or form, and not to use any modified versions of the Materials. You also agree not to access or attempt to access the Materials or the Service through any means other than through the interface which is provided by TRCare for use in accessing the Service. You acknowledge, understand and agree that all of TRCare's trademarks, copyright, trade name, service marks, and other TRCare logos and any brand features, and/or product and service names are trademarks that are owned by TRCare and shall remain the property of TRCare. You agree not to display and/or use TRCare logo or marks unless expressly agreed in writing by TRCare.
13. WARRANTY DISCLAIMERS
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
a) THE USE OF TRCARE'S SERVICES AND MATERIALS ARE AT YOUR SOLE RISK. OUR SERVICES AND SOFTWARE ARE PROVIDED ON AN "AS IS" AND/OR "AS AVAILABLE" BASIS. TRCARE AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
b) TRCARE AND OUR SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTIES THAT (I) TRCARE'S SERVICES OR MATERIALS WILL MEET YOUR REQUIREMENTS; (II) TRCARE'S SERVICES OR MATERIALS SHALL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (III) RESULTS WHICH MAY BE OBTAINED FROM THE USE OF TRCARE'S SERVICES OR MATERIALS WILL BE ACCURATE OR RELIABLE; (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, ANY INFORMATION OR OTHER MATERIAL WHICH MAY BE PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES OR MATERIALS WILL MEET YOUR EXPECTATIONS; AND (V) ANY SUCH ERRORS CONTAINED IN THE SERVICE OR MATERIALS WILL BE CORRECTED.
c) ANY INFORMATION OR MATERIALS DOWNLOADED OR OTHERWISE OBTAINED BY WAY OF TRCARE'S SERVICES SHALL BE ACCESSED BY YOU AT YOUR SOLE DISCRETION AND SOLE RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER AND/OR INTERNET ACCESS RESULTING FROM SUCH DOWNLOADING AND/OR DELIVERY, OR FOR ANY LOSS OF DATA THAT COULD RESULT FROM THE DOWNLOADING OR DELIVERY OF ANY SUCH INFORMATION OR MATERIAL.
d) NO ADVICE AND/OR INFORMATION, WHETHER WRITTEN OR ORAL, THAT MAY BE OBTAINED BY YOU FROM TRCARE OR BY WAY OF OR FROM OUR SERVICES OR MATERIALS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
14. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT TRCARE AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM: A) THE USE OR INABILITY TO USE OUR SERVICE; B) THE COST OF PROCURING SUBSTITUTE GOODS AND SERVICES; C) UNAUTHORIZED ACCESS TO OR THE ALTERATION OF YOUR TRANSMISSIONS AND/OR DATA; D) STATEMENTS OR CONDUCT OF ANY SUCH THIRD PARTY ON OUR SERVICE; E) AND ANY OTHER MATTER WHICH MAY BE RELATED TO OUR SERVICE.
15. EXCLUSION AND LIMITATIONS
THERE ARE SOME JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS OF SECTIONS WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.
TRCare may furnish you with notices, including notices relating to any changes to the Terms, through email, regular mail, MMS or SMS, text messaging, postings on the Service, or other reasonable means currently known or any which may be hereinafter developed.
17. COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS NOTICE & PROCEDURES
TRCare, Inc. respects the intellectual property rights of others, and we ask that all of our users and members do the same. When appropriate, as determined in our sole discretion, TRCare may disable and/or terminate the Accounts of any member who violates our Terms and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:
a) The electronic or the physical signature of the individual that is authorized on behalf of the owner of the copyright or other intellectual property interest;
b) A description of the copyrighted work or other intellectual property that you believe has been infringed upon;
c) A description of the location of the site which you allege has been infringing upon your work;
d) Your physical address, telephone number, and email address;
e) A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents or the law;
f) And finally, a statement, made under penalty of perjury, that the aforementioned information in your notice is the truth and accurate, and that you are the copyright or intellectual property owner, representative or agent authorized to act on the copyright or intellectual property owner's behalf.
Notices and counter-notices must meet the then-current statutory requirements imposed by the Digital Millennium Copyright Act of 1998. Notices and counter-notices with respect to the Site should be sent to TRCare, Inc., 1060 East Meadow Circle, Palo Alto, CA 94303 (email@example.com).
18. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and TRCare and shall govern the use of our Services, superseding any prior version of these Terms between you and us with respect to TRCare's Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other of our Services, affiliate Services, third-party content or third-party software.
19. LEGAL DISPUTES AND ARBITRATION AGREEMENT
Please Read This Following Clause Carefully - It May Significantly Affect Your Legal Rights, Including Your Right to File a Lawsuit in Court.
A. INITIAL DISPUTE RESOLUTION. We are available by email at firstname.lastname@example.org to address any concerns you may have regarding your use of the Service. Most concerns may be quickly resolved in this manner. Each of you and TRCare agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.
B. AGREEMENT TO BINDING ARBITRATION. If we do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued pursuant to Section 20(A) above, then either party may initiate binding arbitration. All claims arising out of or relating to these Terms (including their formation, performance and breach), the parties' relationship with each other and/or your use of the Service shall be finally settled by binding arbitration administered on a confidential basis by JAMS, in accordance with the JAMS Streamlined Arbitration Rules and Procedures, excluding any rules or procedures governing or permitting class actions. Each party will have the right to use legal counsel in connection with arbitration at its own expense. The parties shall select a single neutral arbitrator in accordance with the JAMS Streamlined Arbitration Rules and Procedures. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be in writing and provide a statement of the essential findings and conclusions, shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The interpretation and enforcement of these Terms shall be subject to the Federal Arbitration Act.
The JAMS rules governing the arbitration may be accessed at www.jamsadr.com/adr-rules-procedures. If you initiate arbitration, to the extent the filing fee for the arbitration exceeds Two Hundred and Fifty U.S. Dollars ($250.00), we will pay the additional cost. If we are required to pay the additional cost of the filing fees, you should submit a request for payment of fees to JAMS along with your form for initiating the arbitration, and we will make arrangements to pay all necessary fees directly to JAMS. We will also be responsible for paying all other arbitration costs arising in connection with the arbitration other than costs incurred by you for legal counsel, travel and other out-of-pocket costs and expenses not constituting fees or amounts payable to JAMS. You will not be required to pay fees and costs incurred by TRCare if you do not prevail in arbitration. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
C. CLASS ACTION AND CLASS ARBITRATION WAIVER. You and TRCare each further agree that any arbitration shall be conducted in your respective individual capacities only and not as a class action or other representative action, and you and TRCare each expressly waive your respective right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above in Section 20(B) shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
D. EXCEPTION - SMALL CLAIMS COURT CLAIMS. Notwithstanding the parties' agreement to resolve all disputes through arbitration, either party may seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
E. 30 DAY RIGHT TO OPT OUT. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in Sections 20(B), 20(C), and 20(D) by sending written notice of your decision to opt-out to the following email: email@example.com. The notice must be sent within thirty (30) days of registering to use the Service, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those sections. If you opt-out of these arbitration provisions, we also will not be bound by them.
F. EXCLUSIVE VENUE FOR LITIGATION. To the extent that the arbitration provisions set forth in Section 20(B) do not apply, the parties agree that any litigation between them shall be filed exclusively in state or federal courts located in the County of Los Angeles, California (except for small claims court actions which may be brought in the county where you reside). The parties expressly consent to exclusive jurisdiction in the County of Los Angeles, California for any litigation other than small claims court actions.
G. APPLICABLE LAW. You agree that federal laws and the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms of Service and any claim or dispute that has arisen or may arise between you and TRCare.
20. NOTICE TO CALIFORNIA USERS
Under California Civil Code Section 1789.3, users located in California are entitled to the following consumer rights notice: We are located at 1060 East Meadow Circle
Palo Alto, CA 94303. If a user has a question or complaint regarding the Service, please send an email to: firstname.lastname@example.org. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
21. WAIVER AND SEVERABILITY OF TERMS
If TRCare fails to exercise or enforce any right or provision of these Terms, the applicable failure shall not constitute a waiver of the applicable right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.
TRCare may assign or license these Terms or any part thereof and may delegate any of its obligations hereunder. You may not assign these Terms or any part thereof, nor transfer or sublicense your rights hereunder.
23. QUESTIONS ABOUT THE SERVICE OR THESE TERMS
If you have any questions or concerns about the Service or these Terms, you may contact us by sending us an email at: email@example.com.
1060 East Meadow Circle
Palo Alto, CA 94303
These Terms were last updated on: 07/19/2020